Apprentice Business Support Administrator – Lettings

An exciting and progressive opportunity to gain a qualification working within the lettings and property management department of Belgarum Estate Agents. You will have the opportunity to learn all aspects of this busy and varied sector of the business, from an experienced and friendly team that holds a wealth of knowledge and experience.

Vacancy Description

The main functions will be the following, although they are not definitive:

• Answer and make calls
• Learn and work within the parameters of the Renters’ Rights Act 2026
• Assist the Pre Tenancy Manager
• Carry out various administrative tasks to support the lettings team, such as printing, archiving,
  and filing
• Front office – to meet and greet potential clients who come into the office and register their
  details on the system for sale or let. Print and hand out brochures to applicants visiting the office
• Adhere to company policies and procedures and use of company systems on digital and paper
  forms including any requirements for money laundering and GDPR
• Learn, understand, and work within the parameters of the Renters’ Rights Act 2026

Potential Future Opportunities

• Register applicants into the database
• Manage the database with regular contact to purge redundant applicants
• Book viewings by calling the database and property matching, as well as downloading email and
  web leads, requesting viewings
• Obtain feedback from viewings
• Conduct property viewings

Candidates must hold a full UK driving licence as they may be required to attend property viewings and complete canvassing in the surrounding areas. Mileage will be paid at HMRC’s current rate per mile to attend business appointments.

Working hours – Monday to Friday 08:30 – 18:00 and Saturday 09:00 – 17:00

Salary: Enquire with Belgarum Estate Agents

Essential skills

• Excellent communication skills both verbal and written
• Good telephone manner
• Good ICT/data entry skills
• Good organisational skills

Personal qualities

• Confident
• Use your own initiative
• Must be a team player
• Hardworking
• Drive and passion to succeed
• Well presented

Desired qualifications

• A good general level of education – ideally GCSE grade A*-C/9-4 (or equivalent qualifications) in English and Maths

Future Prospects

There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed.

Things to consider

Due to the nature of the role, it is essential for the successful candidate to have a full UK driving licence